Thanks to all of our volunteers for making our pledge drive a success! The March drive is just around the corner. We are in need of many volunteers throughout the drive, so please check your schedules and let us know your availability. Click HERE for a full schedule of available volunteer shifts.
WTTW relies on dedicated volunteers to support many initiatives and events throughout the year – especially our pledge drives! You can play an important role in our mission by volunteering your time, energy, and experience.
You realize how important it is to help preserve WTTW’s legacy of offering the entire community enriching programming and content. To volunteer as an individual, group, or company during one of our pledge drives, send an e-mail with your preferred date & shift times to our volunteer office or call (773) 509-5559. To join our volunteer email list, please click on the “Volunteer Sign-Up Form” link below.
Age: All volunteers must be 16 years of age or older. More information about volunteering for our pledge drives can be found in our FAQs.
5400 North St. Louis Avenue
Chicago, Illinois 60625
View Driving Directions
Free Parking available
When does WTTW conduct their pledge drives?
WTTW hosts its quarterly pledge drives in September, March, June, and December.
What exactly does a pledge volunteer do?
During a pledge shift, volunteers will be expected to answer live telephone calls from potential donors and enter their information via laptop. Basic typing skills are required. Caller information includes: name, address, phone number, thank-you gift items, credit card numbers, etc. We provide thorough training on the laptop pledge taking software and how to comfortably answer phones.
What can we expect during a pledge shift?
First thing volunteers can expect is to sign in at either the front reception desk or with our volunteer greeter. Every volunteer must sign in. Food is next on the agenda! We provide a full meal or snacks and beverage, in our cafeteria, for every volunteer. We typically allot 30minutes to eat.
Afterwards, our pledge supervisor will escort volunteers to the studio to begin training. Training typically last around 45 minutes and that’s plenty of time to learn how to take pledges properly and comfortably. Our pledge supervisors will also be available throughout the shift to answer any questions that should arise.
Do we need to arrive early for training?
No need to arrive earlier then your confirmed arrival time. Your scheduled shift includes time to eat and for training.
Where are the WTTW Studios?
5400 N St. Louis Avenue
Chicago, Illinois 60625
Is there parking?
Free parking is available in the WTTW parking lot.
How do I sign up?
When available, review the current shifts available. Select three dates in order of preference. Send us an e-mail at to reserve your spot(s). Shifts are filled on a first come first serve basis.
What is the minimum age for volunteering?
All participants must be at least 16 years of age. Organizations that have youth members must supply a chaperone and can volunteer during any shift time. Youth individuals may volunteer, but can do so only during the morning and/or afternoon shifts because of curfew laws.
If my organization is volunteering, how many people can we bring and will we be recognized?
The WTTW Pledge Studio holds a maximum of 35 volunteers. Groups can range in size from 10-35. We ask group coordinators to guarantee a minimum of ten people per group. Groups of ten or more will receive three on-air mentions during their Pledge shift. Your group name will be read verbally and your group name will appear on screen. Your group can also wear t-shirts with your logo, but our only restriction is that apparel cannot be white. Unfortunately, volunteers cannot wear caps or variations of hats and we cannot display company/group banners on the set.
Can High School groups volunteer?
High school group participation is welcomed. All students must be 16 years of age or older and school groups must supply at least one chaperone for every ten students. Historically, groups have included National Honor Societies, broadcasting classes, journalism classes, and senior class groups. Students can earn service learning hours for the time they volunteer.
Is there a dress code?
Business casual dress is preferred. Shirts with company or group logos are acceptable in any color but white (white clothing causes a glare on camera). Please do not wear anything bearing endorsement for a controversial issue or political candidate.
When is the volunteer schedule updated?
Our pledge schedule is updated with specific dates approximately six weeks prior to each drive. You may pre-register and you will be notified of any shift availability.
After selecting shifts, when do I receive a confirmation?
WTTW receives many requests to volunteer from individuals and groups alike. We schedule on a first-come, first serve basis, depending on group size and special needs. We make every effort to update our posted schedule and assign shifts that are most appropriate for each request. Confirmations and follow-up usually occur three –four weeks in advance of each drive.
Can we tour the studios?
WTTW will endeavor to have a tour guide available during all pledge shifts. Tours can be taken in between pledge breaks. If a pledge shift is extremely busy this feature is not always possible.
What does “Non-Live” or “Not-Live” mean?
When you read “Non-Live” or “Not-Live” on the volunteer schedule, this indicates shifts or programs that will not be live and on-camera, but volunteers will be in studio and accepting donations from callers. The strategy is to maximize our fundraising efforts while minimizing operational costs. This has proven to be very effective! This is also a perfect opportunity for volunteers who may be camera shy, but still want to volunteer their time.