Contact Us

WTTW’s award-winning staff is here to serve you. If you have questions or comments, please feel free to contact us.

Comments and Questions

Use the Member and Viewer Services Contact Form for programming, membership, and general comments and questions. Information will not be shared outside of WTTW. Please know that due to the volume of e-mail, we are not always able to acknowledge every comment but we’ll do our best to answer your questions in a timely way.

WTTW E-mail

Volunteer: volunteer@wttw.com
Chicago Tonight: chicagotonight@wttw.com
Sponsorship: wttwadsales@wttw.com

WTTW Phone

Main Switchboard: (773) 583-5000
Member Services: (773) 509-1111, ext. 6 (9:00 am-5:00 pm, M-F)
Sustainer Hotline: (773) 509-1111, ext. 6 (9:00 am-5:00 pm, M-F)
Events Hotline: (773) 509-5330
Volunteering: (773) 509-5559
Corporate Sponsorship: (773) 509-5427
Adjacency Sales: (773) 279-2103

WTTW Mail

WTTW
5400 N. Saint Louis Avenue
Chicago, Illinois 60625-4698
Directions to WTTW

Public File

For assistance with our online public inspection file, please contact Reese Marcusson at (773) 509-5408.

Closed Captioning

Use the Member and Viewer Services Contact Form and select "Closed Captioning Problems" from the dropdown for comments and questions about Closed Captioning or contact us via:

Phone: (773) 279-2191
Fax: (773) 509-5303
Email: captioning.complaint@wttw.com
Mail: WTTW, Vice President of Engineering, 5400 N. St Louis Ave., Chicago, Illinois 60625

We will make every effort to respond or otherwise resolve your inquiry. Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

WTTW11 and 98.7WFMT are owned and operated by Window To The World Communications, Inc., a non-profit 501 (c) (3) Corporation.

Contact Form
Additional Information
If you are a WTTW member or are writing about closed captioning problems, please provide your mailing address.
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